Skip to main content
Customer Care Homepage
Recover My Account AofL Logo
ABCmouse 2.0 Help Center home page
Recover My Account AofL Logo
  1. ABCmouse 2.0
  2. Technical Support

Technical Support

App Assistance

  • How do I know which ABCmouse app to use after subscribing?
  • ABCmouse to ABCmouse 2.0 Transition Guide: What You Need to Know
  • How do I report a technical issue or bug?
  • Restoring your subscription after deleting the ABCmouse 2.0 app
  • How can I see what version of the ABCmouse 2.0 app I'm using?
  • Where do I restore my ABCmouse 2.0 subscription?
See all 11 articles

Compatibility Assistance

  • Can I use my Kindle with ABCmouse 2.0?
  • What internet speed should I have for optimal performance?
  • How do I test my internet connection?
  • How do I update the software on my phone or tablet?
  • What are the minimum system requirements to use ABCmouse 2.0 app?

Known Issues

  • Having trouble logging in to ABCmouse 2.0?
  • Unable to switch between reading and math learning paths
  • ABCmouse 2.0 Password Reset Issues
  • Restore Button Not Responding
  • ABCmouse 2.0 says, "You are offline."
  • I’m experiencing buffering or other stability issues. What should I do?

Featured Articles

How do I know which ABCmouse app to use after subscribing?

ABCmouse to ABCmouse 2.0 Transition Guide: What You Need to Know

Can I use my Kindle with ABCmouse 2.0?

Didn’t find what you were looking for? Contact Us
ABCmouse 2.0 Help Center home page

TM & © 2007-2025 Age of Learning, Inc. Patents Pending

Terms & Conditions Privacy Policy Customer Support