If you recently subscribed to ABCmouse 2.0 but aren’t sure which version of the app you should be using, you're not alone! Follow the steps below to identify your subscription type and confirm you’ve downloaded the right version of the app for your plan.
Step 1: Verify Your Subscription Type
- Check Your Welcome Email
- Check Through the App Store
- Purchased on Our Website (Credit Card or PayPal)
Step 2: Confirm Which App You Downloaded
Check Your Welcome Email
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Open the “Welcome” email we sent you after your purchase.
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Scroll to the Plan Details section:
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If it says ABCmouse Plus Plan, you’re subscribed to ABCmouse 2.0.
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If it says ABCmouse Plan, you're using the original ABCmouse app.
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Check Through the App Store
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Apple Purchases: Go to Settings > Apple ID > Subscriptions to view your plan.
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Google Play Purchases: Open the Play Store > Profile > Payments & Subscriptions > Subscriptions.
Purchased on Our Website (Credit Card or PayPal)
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Refer to your Welcome Email and check the Plan Details.
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You can also verify the plan type by reviewing your credit card or PayPal statements.
Step 2: Confirm Which App You Downloaded
Once you've verified your subscription, check your device’s app name to make sure it matches:
New ABCmouse App
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Displays as ABCmouse 2 in your app library.
Original ABCmouse App
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Displays simply as ABCmouse.
Availability Notes
The original ABCmouse 1.0 app is not available for download in the following countries:
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Canada
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Australia
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Mexico
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The Philippines
If you're in one of these countries, you'll need to use the ABCmouse 2.0 app.