ABCmouse 2.0 was built from the ground up for speed and reliability, but with all things technical, issues invariably will come up for some. If you encounter an issue--whether it's app instability, log-in problems, or sound or graphics issues--we recommend that you see if we already have a Help Center support article for it, so you can quickly resolve the issue yourself. If not, you can report the issue by filling out the form linked to below.
Common Issues and Questions
The following Help Center articles cover common issues and questions about ABCmouse 2.0:
- Having trouble logging in to ABCmouse 2.0?
- Password reset issues with ABCmouse 2.0
- Having buffering or other stability issues with the app?
- ABCmouse 2.0 says "You are offline"
- Unable to switch between Math and Reading Learning Paths?