If you signed up for your ABCmouse membership on our website using a credit card or PayPal and have been billed directly by us, you can easily cancel your subscription within the ABCmouse 2.0 app by following the steps below.
Steps to Cancel
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Open the ABCmouse 2.0 app.
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Click on the gear icon in the upper-right corner (you may need to enter your account password).
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Select Parent Options.
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Click Cancel Membership at the bottom of your screen and follow the prompts to complete your cancellation.
Important Notes
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If you do not see the option to cancel in the ABCmouse 2.0 app, you may have signed up for your membership with a third-party provider (such as the App Store or Google Play). In that case, that provider manages your subscription and you must cancel through that provider.
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Cancelling your membership will stop future billing, but you will continue to have access until the end of your current billing period.
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If you change your mind, you can reactivate your membership anytime by logging in and resubscribing.