We are aware of an issue where the Restore Purchase button is not responding when attempting to regain access to a subscription. Our team is actively investigating this matter.
If you are experiencing this issue, please contact our Customer Care team for assistance. When reaching out, be sure to include the following details:
- The email address associated with your account
- The type of device you are using (e.g., iPhone, iPad, Android device)
- A brief description of what happens when you tap the Restore Purchase button
We appreciate your patience and apologize for any inconvenience this may cause.