Need to cancel your ABCmouse 2.0 subscription? This article provides step-by-step instructions based on your original purchase platform, including the ABCmouse website, Apple App Store, Google Play Store, and Amazon. Learn how to manage your subscription, confirm cancellation, and understand what happens after canceling. Keep in mind that deleting the app does not cancel your subscription, and access continues until the end of the billing period. Follow the correct process to avoid unwanted charges.
Google Play Store (Android)
-
Open the Google Play app.
-
At the top right, tap the profile icon.
-
Tap Payments & subscriptions > Subscriptions.
-
Tap the ABCmouse 2.0 subscription.
-
Tap Cancel.
For more information, please visit the Google Play Support page:
App Store (iOS/iPhone/iPad)
-
Go to Settings app > [your name] > iTunes & App Store.
-
Tap your Apple ID at the top of the screen.
-
Tap View Apple ID. You might need to sign in or use Touch/Face ID.
-
Tap Subscriptions and select ABCmouse 2.0.
-
Tap Cancel Subscription and confirm.
For more information, please visit the Apple Support page:
It’s important to note the following:
- After canceling your subscription, you will be able to use ABCmouse 2.0 for the remaining days that you paid for. When your subscription expires, it will not be renewed. You can opt back in at any time.
- Canceling your subscription will not retroactively refund any subscription payments, and previously charged subscription fees cannot be prorated based on the cancellation date.
- Deleting the app and/or your account does not cancel your subscription. If you have any issues with your subscription, please submit a request. Please note that we cannot access the Google Play Store and the App Store or resolve the issues you are experiencing with those services.