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Credit or Debit Card
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Paypal
Find your PayPal Billing ID through PayPal:
- Go to Settings > Automatic Payments.
- Locate and select Age of Learning, Inc. in the Automatic Payments list.
- Locate the Billing ID (B-XXXXXXXXXXXXXXXXX).
Amazon Pay
- Go to pay.amazon.com, click Sign in, select Check your Amazon Pay orders, and then sign in using your Amazon credentials.
- Select the Merchant Agreements tab, select Manage Merchant Agreements to find your ABCmouse subscription, and then click Details.
- Locate the Merchant Agreement ID (B01-XXXXXXX-XXXXXXX).
APPLE, GOOGLE, AMAZON
It appears your billing is conducted by a third-party. The best way to locate your account is by contacting a Customer Care Specialist.
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Reset My Password
Please enter the email address you used to create your account, then click Send. An email will then be sent to that address with a link allowing you to change your password.
We received your password reset request.
If we are able to locate an account associated with the email address entered, you will receive an email with a link allowing you to change your password.
If you don’t receive an email within 15 minutes:- - Please check your spam folder and allow emails from ABCmouse.com
- - The email may not have been found or had a typo. Try again or enter another email address.
We received your password reset request.
If we are able to locate an account associated with the email address entered, you will receive an email with a link allowing you to change your password.
If you don’t receive an email within 15 minutes, please contact Customer Care for further assistance.